7 Digital Marketing Trends For Contractors

Digital marketing trends for concrete contractors

We generate hundreds of thousands of leads for contractors through digital marketing. Because we have so much data, we see what works. We are opening up the hood so you can check out the engine and see what we’re doing and what works.  These are innovative ways to promote your brand and your business. A lot of these things you can do yourself, or we can do it for you so you can stay on the job and rest assured that your phone will ring multiple times a day.

Digital Marketing Keys To The Kingdom For Contractors

Professional Construction companies are amazing.  They have the skills and talent to take a vision and make it a reality right before your very eyes.   The construction process is a sight to behold.  Contracting teams are going hard daily to represent their companies in a professional manner while showcasing pure talent to build, design and create something magnificent.  Construction companies constantly build and manage multiple projects at the same time, so it is no wonder many professional construction companies seek the help from a reputable digital marketing agency to help handle their lead generation. 

1). Optimizing Google My Business (GMB) For Contractors

In a nutshell, Google My Business is a FREE content management system for your business that allows you to list all of your information. We are going to spend the most time on this because this is something every contractor should be taking advantage of. Google directs a TON of traffic for local business to Google My Business and it is arguably the most important platform for Contractors in every industry, including concrete coating, epoxy flooring and industrial flooring contractors to get new leads. A GMB listing showcases business information like your address, contact information, and reviews.  When people search for your business, products, or services on Google Search or Google Maps, Google will display the information from your My Business account found at https://www.google.com/business/.  This helps businesses increase visibility among local Google users. Google my business is an efficient and extremely useful tool for businesses.Here are some ways we have found success in optimizing and ranking your GMB listings to get into the top 3 (referred to as Map Pack).

  • Optimizing Google My Business Pictures 
  • When posting your images to your business page you should use high quality photos that you take at the job site. Believe it or not, google knows the difference between your pictures and stock photos. They want photos taken on a real device such as DSLR camera, smartphone, or other cameras. If you cannot get images for the business for whatever reason, get pictures of the city and area.(Lower quality lack luster photos will diminish the user experience, it’s the same concept as wearing flip flops to a business meeting vs dress shoes). 
  • Make sure you have pictures in every category that google provides. These photos should showcase the inside of your business and the products you sell to tell people.  Google recommends you add photos in JPG or PNG format with a minimum resolution of 720 x 720 pixels and between 10KB and 5MB in size.
GMB optimization

GMB Business Site For Contractors and Construction Companies

    • One of the features that come with our GMB listing is a free GMB business website. This website will automatically pull in information from our GMB listing to populate the site.
    • The GMB Business site is different from a Google site, and just because it auto-populates information from the GMB listing doesn’t mean there aren’t things we can do to optimize it.
    • We can access our business site from the GMB dashboard on the left menu under the website.
Optimizing the GMB

Primary Button

  • The primary button is the most important call to action for the business site because it is right in the top header of every page and usually the first thing that anyone will see. There are six options for the CTA – Call Now, Contact Us, Get Quote, Make Appointment, Message Us (SMS), Message Us (WhatsApp).
  • We prefer to use the call now button because it is simple and converts really well. Call Now doesn’t necessarily achieve the conversion either, but does put someone from the business in a position to close the sale far better than an email or text message does since the potential customer can ignore email and text responses. We believe having a captive audience on the phone is the best option.
Primary Button

Add a Detailed Business Description

You will need to have a detailed description.  To make your description as effective as possible, you will need to incorporate the keywords customers use to find your business or products and include a unique mission statement as well. Be very thorough with your description, this helps customers understand and have an easier time on your page. 

Utilize posts to showcase your products. Posts allow you to showcase a product name, type, price, and CTA button, including a “Book,” “Order Online,” “Buy,” “Learn More,” “Sign Up,” and “Call Now” button. You can either set a dollar amount for your price or a price range.  Having an optimized google my business listing is the best way to make sure you show up for many internet users seeking what your business offers.

GMB Posts For Contractors And Construction Companies

GMB posts are extremely helpful in ranking your google my business. You can link them back to your website and they also automatically post to the free google my business website that we just set up. We usually create custom graphics and post at least once per week. Here is an example of one of our GMB posts.

Digital Marketing

If you want us to optimize your Google My Business, you can schedule a call today.

2) Mobile Friendly Website Design For Contractors and Construction Companies

Most Americans (96%) now own a cellphone of some kind, you are going to want to make your website mobile friendly.  When a website is hard to use people tend to get frustrated quickly and move on.  Here are some things to keep in mind when thinking about mobile:

  • Your website should be easy to use with little VERY easy calls to action. This will make sure your customers can easily click a button and talk to you.
  • There should be less text on your mobile website.
  • As of the most recent 2020 Google update, the mobile website is what google first looks at and indexes, so it has to be easily navigable from a mobile perspective. It WILL affect your rankings.  
  • Most of the information you need is on the first page, so you do not have to click through 1000 tabs to figure out what you need.  
  • Make sure you are upgrading you are your blog and providing great informative content to keep readers educated.   
  • Make it aesthetically pleasing without any spacing issues. In fact, it mentions on service titan that a mobile friendly web site will keep users on your page for a longer period.

If you want A Mobile Friendly Website, you can schedule a call today.

Please enter your name.
Please enter a valid phone number.
Please enter a message.

3) Linkedin Marketing Construction Companies

Linkedin is a social network that focuses on professional networking and career development.  Linkedin is a tool that you do not want to sleep on.  You can use Linkedin to connect with commercial customers.  Here’s how it’s done:

  • First, purchase linkedin sales navigator. It costs about $80 per month unless you pay up front annually.
  • Choose exactly what type of commercial customer you want to get in contact with, for instance
    • Restaurant kitchen owners
    • General contractors
    • Industrial manufacturers. 
  • Do a search for one of those industries
  • Connect with everyone on that list.
    • You can use automation to do with www.dux-soup.com
  • After you connect to send a personal message to everyone you connect with
    • Don't be salesy. This is an initial introduction. You should let them know who you are and what you do and ask them a thoughtful question to engage in a dialogue. The goal here is to start the conversation, not to pitch the person immediately, or they will never respond.
GMB set-up

If you want us to do Linkedin Marketing for you, you can schedule a call today.

Please enter your name.
Please enter a valid phone number.
Please enter a message.

4) Reputation Management

As a company you want to make sure you are managing your reputation.  Specifically, a few things to keep up are addressing potentially damaging content, using customer feedback to try and solve problems before they damage your reputation.  Here are a few things to keep in mind:

  •  Have an automated system for sending texts and email requests for reviews once a job is completed
Review us now
  • Your email and text messages should forward to a landing page that requests a review
  • You should be able to choose the platform you are receiving a review on
  • It’s important to have reviews on multiple platforms including google, Facebook, BBB and Yelp at a minimum

If you want Review Managment, you can schedule a call today:

Please enter your name.
Please enter a valid phone number.
Please enter a message.

5) Video Explainer Videos For Contractors and Home Service Providers

Video Marketing is one of the best forms of marketing.  Research proves that video marking is worth its weight in gold!  In fact, a 2020 report from Wyzowl.com found:

  • 89% of video marketers say video gives them a good ROI.
  • 83% of video marketers say video helps them with lead generation.
  • 87% of video marketers say video has increased traffic to their website.
  • 80% of video marketers say video has directly helped increase sales.
  • 95% of video marketers plan to increase or maintain video spend in 2020.

Explainer videos work great as sales collateral. If you create a short 1 minute video explaining the benefits of all of your different flooring solutions, it can be used to send to potential clients after the first interaction with them. Businesses also need easy sales collateral to send to potential customers when they call.   You can also use Sales collateral comes in different types.  An organization should aim to develop a variety of materials that target every stage of the buyer’s journey. Here is an example of a really well done sales video. Full disclosure, we did not make this video, but we think it’s great. The owner of this company must have his head on straight.

If you want us to create an explainer video for you, you can schedule a call today.

Please enter your name.
Please enter a valid phone number.
Please enter a message.

6) Sales Collateral That Works For Contractors

  • Whitepapers – whitepapers play an essential role in building brand image, spreading expertise, and prospecting as well as generating leads.
  • Case studies – these help companies to impress their potential buyers with the work they have already done.
  • FAQ cheat sheet – this assists a company to deal with any questions that might arise from customers regarding their products. This should also go on your website because it will tell google you know what you are talking about and will help move consumers along before they even talk to you.
  • Buyers guide – buyers guides can be targeted at primary decision-makers, and they are an important part of sales collateral. Sales representatives can use these guides to help push their deals. This can be in the form of a video so it is more easily digestible for the customer
  • E-newsletters – these are best for online B2B marketing strategies and can be a beneficial lead generation tool, as well as help in developing relationships with potential customers.
  • Email templates – even though emails are not good for every prospect, it is always important for sales representatives to have an email template ready. You can have a template that automatically sends out to your customers after the first call with your explainer videos attached. When developing an email template, ensure that you carefully draft the subject lines, email opening, body and the signature. Also, do not forget to change the email content/video according to the requirements of each prospect.

7) Ask For A Referral (Not Digital Marketing Related)

As the owner, manager or sales rep for a company you have to take responsibility for your own destiny. These digital marketing tips can be extremely helpful but they shouldn’t be your only source of business and 100% relied upon. We tell everyone that we work with that you have to take responsibility, join networking groups, hire a sales team.. Go get it. For instance, you can also grow you business just by asking your current customers for referrals. “Our business runs based on referrals, if you enjoyed working with us, the best compliment you can give is referring us to some of your friends or colleagues. Do you know anyone right now that needs work done?”  Done, it’s as simple as that. Practice this and live it.

In Conclusion, if you are trying to grow your contracting company, there are many ways to do it. We have seen great results and have helped contractors double, triple and quadruple the size of their business from putting this into action. Brand North considers itself a partner to contractors. We have worked with over 50 contracting companies and have generated over 100,000 leads in the last 2 years for contracting, home remodeling, concrete and epoxy flooring. We love working with contractors and helping them grow their business because we are so confident that we can help make a difference. We hope that you will consider us when you are ready for the next phase of growth.

Leave a Comment

Your email address will not be published. Required fields are marked *

Call Now ButtonCall Now Scroll to Top